Deputy Housing Services Manager – Roffey Place

About Us

At Turning Tides, we are dedicated to transforming lives and communities by providing vital support services to those experiencing homelessness and vulnerability. With a rich tradition of community fundraising, volunteering, and donations, we have established ourselves as a cornerstone in supporting individuals experiencing homelessness. Now, we’re seeking a passionate individual to join us in our journey towards sustainable growth and greater impact.

About the Role

This role will support the Housing Services Manager to develop and lead a unique accommodation service providing an unprecedented opportunity to end homelessness locally. You will ensure a personalised approach, working to manage risk and reduce associated harm from substance use and multiple exclusion, evaluating and adapting the service along the way in order to meet the unique needs and aspirations of clients.

About You

In addition to proven experience of effectively managing a team or service and delivering support to people with a range of needs, you will have:

• Good knowledge of welfare benefits, financial inclusion, housing and homelessness
• Good knowledge of mental health, addiction issues, harm minimisation, complex trauma and other issues affecting homeless people
• The ability to enable staff to motivate and inspire clients to make positive life changes
• The ability to work in an intuitive, psychologically informed way, taking a creative, flexible and collaborative approach
• Good knowledge of best practise of effective housing management in a supported accommodation environment

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth

• Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
• Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
• Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
• Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
• 24/7 Wellbeing Support: Access round-the-clock support for your wellbeing, offering valuable advice and money-saving resources to enhance your overall health and happiness.
• Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
• Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Join Our Team

If you are driven by a desire to make a tangible difference in the lives of others and possess the skills and experience to excel in this role, we want to hear from you. Join Turning Tides and be part of a team dedicated to creating positive change in our communities.

To apply, please ensure you complete an online application form, including your responses to the questions and upload a copy of your CV and complete an Equal Opportunities Questionnaire.

Successful applicants, dependent on role, will require an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Should you require any assistance with our application process, please email us at: recruitment@turning-tides.org.uk.

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