Waking Night Workers – Skywaves

At Turning Tides, we’re passionate about tackling the complex issue of homelessness and transforming lives. Our mission goes beyond simply providing shelter; we strive to build a community where everyone has access to safe, secure housing and the support they need to thrive. As we continue to grow and expand our reach, we are excited to introduce Skywaves—a ground-breaking, high-support service aimed at making a lasting impact.

Skywaves offers 21 self-contained rooms, along with shared communal spaces, designed to provide a safe, supportive environment for those facing some of the most difficult challenges. It is a service tailored to meet the needs of individuals who are actively using substances, coping with dual diagnoses, mental health conditions, or have faced multiple exclusions from other services.

Are you passionate about making a difference in people’s lives, especially those experiencing homelessness or trauma? We’re seeking dedicated Waking Night Workers to join our team, ensuring the safety, security, and well-being of our clients and premises during night hours. This role is essential to creating a welcoming, supportive, and safe environment for individuals who may be facing significant challenges, including trauma, mental health concerns, and substance use. If you are empathetic, resilient, and motivated to support clients in a meaningful way, we’d love to hear from you.

About You

 You will be a compassionate yet assertive individual with a strong understanding of the complex needs of vulnerable individuals. You’re capable of creating a calm and welcoming atmosphere while effectively handling any challenges that arise. Your dedication to trauma-informed care, combined with a focus on safety and client well-being, will make you a key contributor to our supportive environment.

Key Qualities & Skills

• Strong understanding of trauma, homelessness, and mental health issues
• Skilled in active listening and building trust-based relationships
• Decisive and capable of handling emergencies with a calm, problem-solving approach
• Proficient in de-escalation techniques and managing challenging behaviour
• Physically able to manage the demands of night shifts and conduct regular safety inspections

What You’ll Do

• Lead in ensuring client safety, security, and well-being during night shifts
• Support harm minimisation strategies, particularly for clients managing substance use
• Provide crisis intervention and manage immediate client needs with compassion
• Maintain thorough records and facilitate smooth communication with the day team
• Conduct health and safety checks, ensuring a safe and well-maintained environment

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth

•  Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
• Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
• Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
• Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
• 24/7 Wellbeing Support: Support for your wellbeing, offering valuable advice and money-saving resources.
• Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
• Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Ready to Make a Difference?

If you’re ready to embark on a rewarding journey of impact and growth, we want to hear from you! Click on ‘Apply Online’ to the right side of the advert, answer the shortlisting questions and submit your CV today. Don’t wait – together, let’s turn the tide and create brighter futures for all.

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